Engineering professional responsible for messaging related projects including platform migrations, consolidations and new deployments. Customers include entertainment, hospitality and manufacturing companies, as well as national government agencies. Successfully implemented Quest's Exchange and GroupWise Migration Wizards (QMM) in multiple engagements to migrate mailboxes and accounts between Exchange 5.5, 2003 and 2007 environments. Worked with Microsoft Exchange Online as a Partner Deployment Consultant to migrate companies from on-premise to Microsoft hosted environments.

Senior operations professional for corporate messaging, including geographically diverse clustered Microsoft Exchange 2003, GoodLink and Research In Motion BlackBerry wireless e-mail servers. Led project to increase redundancy and disaster continuance for messaging platforms. Manage e-mail and instant messaging tools for Sarbanes-Oxley and New York Stock Exchange/Securities and Exchange Commission compliance.

Served as technical project lead for a deployment of wireless messaging technology to Wal-Mart store management with Symbol devices. Technical lead for integration of international acquisition messaging systems. Successfully managed integration of Seiyu and Bompreço systems, including the incorporation of Kanji (Japanese) and Portuguese (Brazilian) language sets. Senior engineer responsible for managing and supporting mail flow and client access on Microsoft Exchange 2000/2003 system with over 600,000 mailboxes on 130 servers worldwide. International project lead for deployment of wireless messaging systems, including Good Technology GoodLink and BlackBerry Enterprise Server. Gathered requirements, sourced budget, selected and trained pilot customers, supervised creation of end-user and support documentation, presented status reports to executive management.

Led the E-mail Standardization and Stabilization Project to implement a number of advanced technologies to assure maximum server availability, including server status monitoring, file attachment filtering using Sybari Software’s Antigen anti-virus, “virus target” mailboxes, recipients limits and others technology concepts. Messaging architect for worldwide operations of the Industrial Controls & Components business unit, consisting of 8500 mailboxes on 21 servers in the United States, Canada, Australia, Brazil and the United Kingdom. Met with management to determine growth patterns and adjust budget accordingly.

Project manager for Motorola MyMail Enterprise internal deployment, a secure, encrypted, wireless messaging mail solution. Managed a team of 12 remote associates in the Central and South Americas. Regional representative to the corporate messaging team for projects supporting customer satisfaction metrics, hardware needs, 5NINES availability and performance/configuration standards. Managed team of five Technical Support Specialists, providing "zero budget impact" on-site technical support and desktop troubleshooting to 3,000 associates.